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CUSTOMER CARE

Our customers are very important to us.

Please share your experience so we can continue to deliver our best and work even harder at being better.

Have any questions or concerns? 

We’re always ready to help!

 

 

Send us your thoughts 

We are here to listen 

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RECEIVE 10% OFF  WHRN YOU RETURN

Come back to us and receive 10% of every new order. Its our way of saying Thank You!

FAQ

Do you provide International delivery?

 

We offer international delivery on orders over $150

 

 

 

How do I return an item?

 

All items returned must be in original condition (including all paperwork, packaging, and accessories) with tags still attached. All items must be unworn, unaltered, and unwashed. Items considered "Final Sale" cannot be returned or exchanged in store

 

 

 

 

 

 

What is your returns policy?

 

Return or exchange within 30 days from the delivered date. Request:
1. Items received within  30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.

How do I return my item?

If you have received a damaged/defective item or an item that is not the one you ordered, please contact customer service within 14 business days of delivery by submitting attachments of proof in the Online Request

 

Can I exchange an item?

 

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

 

What are your delivery options?

 

When returning merchandise purchased online at a retail store, the store return policy will apply to your online purchase. We will accept exchanges within 30 days of the original purchase date with a valid receipt and all tags attached. The following items are not eligible for an in-store return:

  • Dresses

  • Bodysuits

  • Accessories

  • Shoes

  • Swim & Lingerie

  • Beauty

  • ComplimentMe Kids

  • Sale Items

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